This course that aims to improve the overall quality of work related documents such as memos, e-mails, reports, and letters. The course brings the participants to a clear grasp of the writing process and re-orients their views on writing towards the standards of plain English. It is for people who understand the importance of producing well-written work in the context of professionalism.

 Duration: (32 hours)

English in the Workplace: Writing Module (32 hours)


Day 1
1.      Introduction
a.      Importance of Communicating Properly
b.      The Role of English in Business Communication
c.      Overview of Communication Modes in the Workplace
d.      Understanding Variation in Conversation Styles
2.      Principles of Writing
a.      To Write or Not to Write
b.      To Specify is to Exclude
c.      Writing is Scripting
d.      Inadvertent Messages
e.      Practicable Response
f.       Persona
3.      Achieving Accurate Communication
a.      Avoiding Vague and Ambiguous Sentences
b.      Avoiding Redundancy
c.      Avoiding Jargons
d.      Handling Idioms

Day 2
4.       Intensive Grammar Review
a.      Subject-Verb Agreement
b.      Pluralization Review
c.      Verbs
                  i.     Tenses Review (Simple and Perfect Tenses)
                  ii.     Active vs Passive Voice
                  iii.     The Subjunctive Mood
d.      Parallelism
e.      Common Grammar Mistakes
                   i.     Misplaced Modifiers
                   ii.     Adjectives versus Adverbs
                   iii.     Prepositions
                   iv.     Pronoun-Antecedent Agreement
                   v.     Most Common Grammar Errors
f.       Punctuation Review
g.      Capitalization
h.      Phrases, Clauses, and Sentences

Day 3
5.      Pragmatics/Context
a.      Understanding Context
b.      Politeness
c.      Gender Consciousness
d.      Power Relations in Conversation
e.      Intercultural Communication
6.      Business Correspondence
a.      Types of Business Construction
                    i.     Letters (Sales, Intent, Proposal, News, etc)
                    ii.     Memorandums
                    iii.     Emails and Email Etiquette
b.      Achieving Coherence and Thought Organization
c.      Tone
d.      Aspects of Writing
                    i.     Emphasis
                    ii.     Advice/ Suggestion/ Command
                    iii.     Register
Day 4
7.      Practice Written Communication Exercises
a.      Outlining
b.      Constructing Business Letters
c.      Constructing Essays
d.      Constructing Technical Documents
                      i.     Understanding Writing Styles
1.      APA
2.      MLA
                       ii.     Citations
                       iii.     Footnotes and Endnotes
e.      Identifying Errors and Proofreading
8.      Using MS Word to Enhance Documents
a.      MS Word Tools
                       i.     Spelling & Grammar
                       ii.     Thesaurus
                       iii.     The References Tab
More Writing Exercises